A practical script and checklist to run customer discovery interviews that uncover real behaviour, real pain, and real decision-making, without awkward pitching.
Many medtech ideas fail for a predictable reason: founders build based on assumptions.
They speak to colleagues instead of real users. They ask hypotheticals instead of exploring what actually happened. They hear “sounds useful” and mistake it for demand.
Discovery interviews help you avoid that.
Done well, they help you understand:
This guide helps you do discovery properly, in a way that fits healthcare settings.
This is not theory. It’s a ready-to-use discovery interview script you can take into your next call.
Inside, you’ll get:
Everything is designed to help you learn quickly and reduce risk before you build.
This guide is especially useful if you:
You don’t need a prototype, pitch deck, or finished plan to use it.
Most founders know they “should do interviews”. The hard part is doing them well.
After this guide, you’ll be able to:
The guide helps you avoid common traps, including:
Avoiding these mistakes early can save you months of wasted effort.
Many founders use this guide alongside the Medtech Mentor Starter Pack.
The Starter Pack helps you think holistically about your idea and what to validate.
The Discovery Interview Guide helps you go deeper on one of the most important early steps: learning from real people before you build anything.